iwbed Privacy Policy
This page explains how we collect, store, and protect your personal information.
Data Protection
Your personal information is protected with SSL encryption and will not be disclosed to anyone without authorisation.
Data Transparency
This policy clearly explains what data we collect and why.
Your Rights
You have the right to request access to, correction of, and deletion of your personal information.
iwbed Policy Introduction
iwbed is a platform providing digital gaming services for players in Myanmar. We understand that we need to collect and store a certain amount of personal information from players, and we take seriously our responsibility to handle that data safely and securely.
This Privacy Policy sets out in detail the types of information collected from you when you use iwbed services, how that information will be used, and how we protect your data. By continuing to use this website, you are considered to have agreed to the terms set out in this policy.
This policy applies to all services within the iwbed website — football, Live Casino, Slots, card games, and lottery services. Any changes to this policy will be updated on this page in a timely manner.
Information We Collect
When you open an account and use services at iwbed, we will collect the following types of information.
2.1 Personal Data You Provide
- Name (full name or username)
- Email address
- Phone number
- Date of birth (to verify you are 21+)
- Payment details (KBZPay, Wave Money, AYA Pay, CB Pay payment method details)
- Deposit / withdrawal records
2.2 Automatically collected technical data
- IP address
- Browser type and version
- Device type (phone, tablet, computer)
- Login time and Myanmar Standard Time (MMT UTC+6:30)
- Cookies and session tokens
- Website navigation records
2.3 Gaming-related data
- Game records (games played, losses, winnings)
- Bonus and promotion usage records
- Service activity logs
We will not collect personal data that is unnecessary or without purpose. Each piece of data collected is used only to provide our service, protect security, or meet legal requirements.
How we use your data
iwbed uses the data collected only for the following purposes—
3.1 Account management and service delivery
Data is needed to run your account smoothly from registration through deposits, withdrawals, and bonus claims. Payment method details are used to verify transactions made via KBZPay, Wave Money, AYA Pay, and CB Pay.
3.2 Identity verification
We verify date of birth and related data to ensure that only players aged 21+ use iwbed services.
3.3 Security protection
We analyse IP data, browser information, and session data to detect and prevent fraud, financial misconduct, and unauthorised access.
3.4 Customer service
We may use your data to operate our 24/7 Live Chat. Communication records are kept only to improve service quality.
3.5 Legal and compliance
Data may be disclosed as required to meet legal obligations or when directed by law. Where possible, we will notify you when this occurs.
Cookies and tracking technologies
The iwbed website uses cookies to improve your experience and keep the site running properly.
4.1 What cookies are
A cookie is a small data file stored in your browser by a website. Cookies help us keep your login session active, remember your language preference, and understand how the site is being used.
4.2 Types of cookies we use
- Essential Cookies: Required for the website to function properly. These cover login session management and security checks.
- Performance Cookies: Collect data on how the site is used to help us deliver a better service.
- Functional Cookies: Help remember your language and site settings.
4.3 Disabling cookies
You can disable cookies through your browser settings, but please note that disabling essential cookies may cause some features of the website to stop working properly.
Data sharing with third parties
iwbed will not sell your personal data or share it with third parties for their own benefit. However, limited data may be shared in the following situations—
5.1 Service intermediary partners
Intermediary service providers that handle payments — such as KBZPay, Wave Money, AYA Pay, and CB Pay — will receive only the data needed to process financial transactions. They are also required to protect that data under their own privacy policies.
5.2 Legal requirements
If we are required to disclose data due to law, a court order, or legal obligations, we will do so. Where the law permits, we will make every effort to notify you in advance.
5.3 Business changes
In the event of a change in company ownership, player data may form part of that transfer. In such cases, this policy will continue to apply unchanged.
Data retention period
iwbed will retain your personal data for as long as necessary to provide our services and to meet any legal obligations.
6.1 Account Data
Data is retained for as long as your account remains active. After your account is closed and any legal obligations have been fulfilled, your data will be deleted or anonymized.
6.2 Financial Records
Deposit / withdrawal records and game-related financial data are retained for the period required by financial regulations.
6.3 Communication Records
Live Chat and email communication records are retained for a defined period for service quality improvement and dispute resolution.
Data Security Measures
iwbed applies technical and organizational security measures to protect your personal data—
SSL Encryption
Data transfers between the website and server are secured with TLS/SSL encryption.
Access Control
Access to your data is restricted through a strict authorization policy.
Server Protection
Data storage servers are protected by firewalls and multiple layers of network security.
Auditing
Regular security audits are carried out to detect vulnerabilities, which are addressed immediately.
No organization can guarantee 100% security for any data protection method. We therefore encourage you to use a strong password for your account and never share it with anyone.
Your Rights Regarding Personal Data
As an iwbed player, you have the following rights regarding your personal data—
8.1 Right to Access
You may request to view what data iwbed holds about you. To make an access request, contact us at [email protected].
8.2 Right to Rectification
You may request corrections to any inaccurate or incomplete personal data. We will assist with corrections to data that do not affect our ability to provide services.
8.3 Right to Erasure
You may request deletion of data that is no longer needed to provide our services. However, data that must be retained to fulfill legal obligations cannot be deleted.
8.4 Right to Restrict Processing
You may request that we restrict the processing of your data — for example, you can ask us to pause processing while the accuracy of your data is being verified.
8.5 Right to Lodge a Complaint
If you have a complaint about how your personal data is handled, contact us at [email protected]. You can also reach us via 24/7 Live Chat.
Protection of Minors
iwbed services are intended for adults aged 21+ only. We do not knowingly collect personal data from anyone under the age of 21.
If we become aware that data has been collected from someone under 21, it will be deleted immediately. If a parent or guardian believes their child's data has been collected, we ask them to contact us at [email protected].
Policy Changes
iwbed may update this Privacy Policy from time to time due to changes in our services, technological developments, or legal requirements.
For significant changes, the "Last Updated" date on this page will be revised and players will be notified via email or a website notice.
Continued use of our services after a policy change will be considered acceptance of the updated policy. We encourage you to check this page periodically.
Contact iwbed
If you have questions about this Privacy Policy or wish to make a data-related request, you can reach us through the following channels—
- Email: [email protected]
- Live Chat: Available 24/7 in Myanmar language directly on the website
When you submit a data request, we will verify your identity and confirm that you are the owner of that data before taking any action. We hope you understand that this is a necessary step to protect your personal data.