I feel overwhelmed by a gambling problem — who can I contact?

Contact iwbed Live Chat (24/7) right away to request Self-Exclusion. There is no shame in asking for help — please accept it. You can also reach us by email at support@iwbed.vip. If the problem is serious, talk to your family and seek help from a qualified counsellor.

21+ only

iwbed Responsible Gaming — Protect Yourself for the Long Term

Q: Can the deposit limit be changed immediately?

When you lower your deposit limit, it takes effect immediately. However, if you want to increase it, there is a three-day waiting period (Cooling-off Period) before it applies. This is how we support players in their decisions.

Gaming should be an enjoyable form of entertainment. iwbed has tools, options, and measures in place to help you stay in control of your life.

Our Commitment

Approach gaming with mindfulness

At iwbed, we put the long-term wellbeing of our players first. Gaming is not a way to earn income — it is a form of entertainment meant to be enjoyed. Use the tools and guidance on this page to keep yourself in check and prevent gaming from harming your life.

Keep this in mind — expecting to win every time you play is the wrong way to think about it. If frequent losses are leading you to deposit more and more money, that is a warning sign you should not ignore.

Important Notice

iwbed services are available to players aged 21 and above only. Underage players are not permitted to open an account or play. If there are children in your household, protect your account with a secure password.

Protection Tools

Options you can adjust yourself

These are options provided by iwbed to help you manage your gaming in a healthier way.

Deposit Limit

You can set a maximum deposit amount for yourself per week or per month. To lower the limit it takes effect right away, but a three-day cooling-off period applies to increases — our way of supporting players in their decisions.

Time-Out

If you need a temporary break, you can set a Time-Out from 24 hours up to 30 days. Your account cannot be reopened until that period is over. Taking a short break is a good choice.

Self-Exclusion

If you want to stop playing, you can use Self-Exclusion for a period ranging from 6 months to 3 years. Request it through Live Chat.

Account Protection

You can protect your iwbed account with verification methods. Make sure no third party can access your account — play only by your own choice.

Budget Management

Before you play, commit to a set amount for the day. Do not deposit more to chase money you have already lost. Keep playing only as long as it stays fun.

Support & Awareness

If you are having problems related to gambling, contact iwbed Live Chat — available 24/7 in Myanmar language. No need to feel embarrassed — help is here.

Self-Check

Signs to watch out for that may indicate a problem

If any of the signs below apply to you, pause your play and contact us.

You feel like you have been spending more than the amount you set aside for gambling
After losing money, you keep depositing more with the feeling that you "must win it back"
Time spent gambling has cut into your sleep, work, or time with family
When not playing, you chase a similar feeling by increasing the amounts you bet
You hide your gambling and cannot share it openly with family or friends
You are taking out loans or selling belongings to fund your gambling
You want to stop but feel like you cannot

What You Should Know

Understand gambling correctly

🎲 Winning is not guaranteed

Every game result is random. Previous results have no influence on future results. The assumption that "a win is coming soon" is wrong.

💸 You cannot win back lost money through gambling

Depositing more only makes losses bigger — it does not bring your money back. If you feel pressure to top up, stop immediately.

🛡️ Gambling is not a source of income

Using gambling to build income is a mistake. Play only with money set aside for fun — do not gamble with money needed for your daily responsibilities.

How to Act

Steps to set up limits

You can request any protection tool through iwbed Live Chat. The process is simple.

Log in with iwbed Login

Open your iwbed account. If you do not have one yet, start by going through iwbed Login.

Contact us via Live Chat

Click the Live Chat button at the bottom and reach our support team — available 24/7 in Myanmar language.

Request the tool you need

Deposit limit, Time-Out, or Self-Exclusion — clearly state which one you want.

Receive confirmation

After we process your request, we will send you a confirmation right away. Limits take effect immediately.

Age Restriction

Gambling by anyone under 21 years old is strictly prohibited

21+

All iwbed services are available to players aged 21 and above only. Parents and guardians are responsible for ensuring children and young people do not access this platform — you can install parental control software on your devices.

🔑 Device Protection

Enable Screen Time / Parental Controls on phones or computers shared with family. Be aware that your browser's Private Mode is not a protection measure.

🙅 Protect Your Account

Do not share your iwbed Login credentials with anyone. Change your password regularly and do not write it down anywhere others might see it.

Get Help

We are always here

If you think gambling is causing you problems, reach out without hesitation. The iwbed support team is ready to help 24/7 in Myanmar language.

Live Chat

24/7 Myanmar Language

[email protected]

Frequently Asked Questions

Responsible Gambling Quick Answers

Self-Exclusion is a way for players to request that their own account be closed for a set period (6 months, 1 year, 2 years, or 3 years). Contact iwbed Live Chat and say "I want Self-Exclusion" — the support team will process it immediately, and your account cannot be reopened until that period is over.

When you lower your deposit limit, it takes effect immediately. However, if you want to increase it, there is a three-day waiting period (Cooling-off Period) before it applies. This is how we support players in their decisions.

Time-Out is a temporary break (24 hours to 30 days), after which your account can be reopened. Self-Exclusion is a longer break (6 months to 3 years) and is the right tool to choose when gambling is becoming a more serious problem. Your account cannot be reopened until the set period ends.

Stop immediately. Depositing more money to chase losses is not a solution — it can make the losses bigger. Contact us via Live Chat to request a Time-Out, then talk to a family member or someone you trust.

Choose a strong password that your children cannot guess — do not use something easy like a birthday. Do not enable "Remember Password" in your browser. Turn on your device's Parental Controls and block the iwbed site. Do not leave money sitting in your account when you do not need it.

Contact iwbed Live Chat (24/7) right away to request Self-Exclusion. There is no shame in asking for help — please accept it. You can also reach us by email at [email protected]. If the problem is serious, talk to your family and seek help from a qualified counsellor.

Play responsibly and have fun

Set your own limits and explore iwbed's games with a clear head — football, slots, live casino and card games are available whenever you want, any hour of the day.

Learn more

Games you can play responsibly at iwbed

Find game pages where you can play in line with our responsible gambling policy.